What we do

Plumbing, start to finish

The work we are called about most. If yours is not on the list, ask — it probably still is.

Plumber in gloves fitting copper pipework and valves beneath a wall-hung boiler

Plumber servicing the control panel of a wall-mounted water heater

Slow sinks, backed-up showers, and the drain that keeps coming back.

Drain cleaning

A drain that clears and then blocks again a month later was never really cleared. We snake or jet the line, and where the pattern suggests something structural we put a camera down it — roots at a joint, a sag holding water, a collapsed section — so you find out what you are actually dealing with instead of paying for the same visit over and over.

Occasionally, on a soft kitchen clog. On hair or grease it mostly sits in the trap, and in older steel or cast iron it can attack the pipe itself. If it has not worked the first time, stop — it makes the visit more hazardous for whoever opens that trap.

A blockage that returns has a cause: roots at a joint, a belly in the line holding water, a vent problem, or a fixture run with too little fall. A camera is what turns that from a guess into an answer you can act on.

Yes — sinks, tubs, toilets and laundry lines, and the main run out to the connection. If the blockage sits past your property line we will tell you, because that stretch is usually the utility's to deal with.

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Plumber's hands tightening a pipe joint with a wrench under a sink

No hot water, not enough of it, or a tank that has started to leak.

Water heater repair

Cold showers usually come down to a short list: a failed element or thermocouple, a tripped limit switch, sediment filling the bottom of the tank, or a unit that has simply reached the end of its life. We test before we recommend. If the answer is a replacement, we size it for the house you actually have rather than for whatever happens to be on the van.

If the tank itself is leaking it is a replacement, because a corroded tank cannot be patched. If it is an element, a valve, a thermostat or a thermocouple, a repair is usually the right call and we will say so.

Tankless suits a house that runs out of hot water in back-to-back showers and has the gas or electrical capacity to feed it. A tank is simpler, cheaper to put in, and right for most homes. We price both when you are deciding.

A like-for-like swap is usually a same-day job. Moving the unit, changing fuel type or upsizing the supply adds real work, and we tell you which of those you are looking at before we start.

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Gloved plumber's hands joining blue PEX pipe with a brass fitting

A stain on the ceiling, a meter that moves with everything off.

Leak detection

Leaks hide. By the time one is visible the water has usually been travelling along a joist or inside a wall for weeks. We track it with pressure testing, acoustic listening and moisture readings so the wall gets opened once, in the right place, then repair or re-run the affected length and check the rest of that line for the same failure.

Turn off every fixture and appliance, then watch the water meter. If it is still moving, water is leaving the system somewhere. A warm patch on a slab floor, a musty smell in one room, or a bill that jumped with no change in habits are the other three tells.

Yes. Slab leaks are located acoustically and by isolating sections under pressure. The repair is either a spot break-out or a re-route above the slab, and we price both so the choice is yours.

All three. We will also tell you honestly when a repair on old galvanised pipe is money you will spend again — past a certain point, replacing the run costs less than chasing it.

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Uniformed technician standing at the open door of her service van outside a house

Water where it should not be?

Tell us what is happening and we will tell you what it takes to fix it.

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